Privacy policy

Last Updated: July 9, 2026

Welcome to BHRIVAA Candles. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Shopify store, place an order, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect
When you visit our store or place an order, we may collect:
Full Name
Mobile Number
Email Address
Billing & Shipping Address
Payment confirmation (we do not store your card or bank details)
Order and purchase history
Product preferences and customization requests
Device information such as browser type, IP address, and website usage data collected through cookies.

2. How We Use Your Information
We use your information to:
Process and confirm your orders
Deliver your products
Provide customer support
Respond to your enquiries
Send order updates and shipping notifications
Improve our products and website
Prevent fraud and maintain website security
Comply with legal and tax obligations.

3. Payment Information
Payments are processed securely through Shopify and its authorized payment partners. BHRIVAA Candles does not store your debit card, credit card, UPI PIN, or banking information.

4. Sharing Your Information
We value your privacy.
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
Shopify for operating our online store
Courier and delivery partners for shipping your orders
Payment gateways for processing payments
Government authorities when legally required.

5. Cookies
Our website uses cookies and similar technologies to:
Improve your browsing experience
Remember your shopping cart and preferences
Analyze website traffic
Enhance website performance.
You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security
We use reasonable technical and organizational measures to protect your personal information.
Although we strive to keep your information secure, no online system can guarantee complete security.

7. Data Retention
We retain your information only for as long as necessary to:
Complete your orders
Maintain business records
Meet accounting, taxation, and legal requirements
Resolve disputes when necessary.

8. Your Rights
You may contact us at any time to:
Access your personal information
Correct inaccurate information
Update your details
Request deletion of your information where legally permitted
Opt out of promotional communications.

9. Children's Privacy
Our products and website are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children.

10. Shopify
Our online store is powered by Shopify, which securely processes certain information required to operate the website, complete purchases, and improve customer experience.
For more information about Shopify's privacy practices, please visit:
https://www.shopify.com/legal/privacy.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised Last Updated datee.

Contact Us
BHRIVAA Candles
📧 Email: bhrivaacandles@gmail.com
📱 WhatsApp: +91 77208 80531

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details above.